Desktop Screen Share

Getting Started

This section will walk you through how to set up, use, and configure Desktop Screen Share. More detailed information on how to personalize your Screen Share experience can be found under Configuring. Provisioned agents can share their desktop screen or company-approved applications instantly with customers without the customer requiring a download or installation. An agent can pass control to customers and allow them to show their screens. Remote control can be used to navigate and manage configurations on the customer’s computer.

Glance Guest User Guide

Frequently asked Screen Share questions.

Configuring

How to Configure Desktop Screen Share

Desktop Screen Share FAQs

Frequently asked Screen Share questions.

Desktop Screen Share Troubleshooting

Troubleshooting information for joining, starting, and during a screen share session.

SDK Reference Guide

Reference documents outlining how to utilize the SDK