Managing Glance Cobrowse Settings

To integrate Glance Cobrowse into your website, you’ll need your Customer Group ID-a unique identifier assigned to each customer. You’ll also need your Glance username (also known as your Glance Address) and password to access this information.

If you’re unsure of your username or password, contact Glance support for assistance.

Once you have your Customer Group ID, follow these steps to manage your Cobrowse settings:

  1. Navigate to www.glance.net.
  2. Log in using your Glance Address and Password.
  3. Click the Settings tab under Account Management.
  4. Scroll to the Session Settings section and select Manage your Cobrowse settings.

Settings Settings

  1. Refer to the Manage Settings page for additional information.