Cobrowse
Provisioned agents can instantly launch a session to share their screen or to view the customer’s browser screen, highlight page content, and scroll the page to guide the customer as they navigate the company website or browser-based app. No downloads or installations are required by the customer as the Glance Cobrowse functionality is enabled on the company web pages using simple JavaScript tags.
To read more about the features included with Cobrowse, visit the Features page.
Cobrowse Overview
An overvew of Cobrowse and the steps required to get it up and running.
Features
Features found within Cobrowse
Customizing Cobrowse
Adapting Cobrowse to your website's specific needs.
Glance Video
Overview of Glance's multi-participant video features.
Upgrading
Guidance for upgrading your website content or Cobrowse version
Cobrowse Security and Integrity
Overview of Glance's cobrowsing service from an information security perspective
HAR File
How to generate a HAR file
Report a Problem
Report a Problem Administrator Guide
FAQs
Answers to common cobrowse questions.