Glance Help Site

Explore comprehensive documentation providing details about Glance’s product offerings.

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Integrations

Glance may be integrated with your CRM,CCaaS, or custom system, allowing agents to launch a sharing session instantly.

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Web Service APIs

Glance offers API access to our platform, enabling user account provisioning, comprehensive data and analytics, and Glance session lifecycle events.

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Cobrowse

Get Glance Cobrowse up and running for your team. Find answers to your questions and learn how to customize Glance Cobrowse for your company.

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Mobile SDK

With the Mobile Software Developer Kit (SDK), mobile app developers can quickly and easily integrate Glance Mobile into your company’s iOS and Android apps.

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Account Management

Detailed information regarding current and supported software versions, system requirements, and how administrators can customize their Glance experience.

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Security and Compliance

Engineered to comply with the strictest enterprise information security and privacy requirements, Glance is the compliance-friendly enterprise visual engagement choice.

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Desktop Screen Share

Get Desktop Screen Share up and running for your team. Find answers to your questions and learn how to configure product features, settings, and controls into your company’s website.

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Release Notes

Comprehensive notes outlining the specific inclusions within each release for Cobrowse, Mobile SDK, Integrations, and Desktop SDK.

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Mobile Camera Share

Mobile Camera Share allows agents and enterprise knowledge workers to quickly see what your customers are looking at.


Contact Support

You can contact Glance support by:

  • Calling customer support at (888) 945-2623 in the U.S. or (781) 316-2596 internationally.

  • Emailing customer support at support@glance.net.

  • Completing the help request form for our support team to contact you.