6.53 Website - November 20, 2025

Website

• Resolved a security vulnerability regarding JWT token refresh functionality.
• Resolved a security vulnerability in Account Activity.
• Added group and role permissions for Clientless Screen Share.
• Added a redirect for visitors after a Clientless Screen Share session.
• Resolved an issue where the updated timestamp for Document Share Links and Web Screen Share Allowed Sites was not updating correctly.
• Resolved an issue where Clientless Screen Share sessions would not start in some cases.
• Resolved an issue that caused conflicts between Masked Elements in Account Management and the new Portal.
• Enhanced Clientless Screen Share with the ability to start a session using a specific code.
• Resolved a security vulnerability in Provisioning API (PAPI) where repeated authentication attempts did not result in the user being locked out.
• Resolved a security vulnerability where endpoints returned an API key without checking security settings.
• Resolved a security vulnerability affecting ActivityService, ActivityService3, and ProvisioningService.
• Resolved an issue where a guest could still join a Cobrowse session despite the agent seeing a timeout message.
• Resolved an issue where suspended users did not appear in Account Management.
• Added functionality to Clientless Screen Share so it respects the screen share key length setting.
• Resolved an issue where the focus indicator in Cobrowse sessions did not respect the color specified in the Customizations Tool for all modals.
• Enhanced LaunchButton to generate login keys with different expiration durations based on a group setting.